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Vendor Hunting: Communication is Key
Hello there. Today, I want to share an essential tip about looking for vendors. If you are on the hunt for a videographer, photographer, wedding consultant or any other vendor that does a lot of their communication via email or phone- I urge you to test them. That’s right. Communication is the key so go ahead- email them, call them.
Then, ask yourself:
- “Were they easy to contact?”
- “How long did it take for them to respond to my email/phone call?”
- “Did they hesitate in letting me contact their previous clients?”
Liene Stevens in her Lessons Learned post said, “Take people at their actions, not at their word. Hopefully the two will align; often they do not.” She is absolutely right! Whether you have one question or many, you have every right to be choosy- so don’t be afraid. A lot of times the vendors’ communication reflect their priorities. I don’t know about you but I wouldn’t want a team of videographers that I can’t get in touch with in a reasonable time frame.
I, personally, have my own goals about communicating with my clients. I give myself one business day to respond to any email or a phone call. Dosen’t matter- urgent or not. If you have any questions or inquiries for us you can contact TouchDream or email me directly at anna@touchdream.com (Test Me) 
Anna